Terms of Trade
Version 2026-07
1. Provider
These Terms of Trade govern all research engagements commissioned from [Operator legal entity], [Operator address] (“REL Research”, “we”). The bracketed operator details are placeholders and will be completed by the operator before first commercial use.
2. Services
REL Research prepares commissioned, point-in-time research reports on existing real properties (standing assets). Two products are offered: the Competitive Property Analysis, delivered as a self-contained report document, and the Location & Infrastructure Analysis, delivered as structured data with an accompanying report document. Reports are typically delivered within five business days of scope confirmation; delivery times are non-binding estimates.
3. Ordering and conclusion of contract
Requests are submitted through the customer account. After submission, we review the request and confirm scope and payment details in writing. A contract is concluded upon our written confirmation — not upon submission of the request.
4. Prices and payment
Unless agreed otherwise in writing, the price is USD 200.00 per report. Payment is currently by invoice and bank transfer; card payment will be offered when available. Invoices are due upon receipt unless the invoice states otherwise.
5. Delivery
Reports and receipts are delivered to the customer account and announced by email to the account address.
6. No investment advice
Reports are research work product. They do not constitute investment advice, legal advice, or tax advice, and they are not a recommendation to buy, sell, or hold any asset. Reports are not appraisals or valuations under any national or professional standard (including, without limitation, USPAP, the RICS Red Book, or ImmoWertV). The customer remains solely responsible for its investment decisions.
7. Sources and accuracy
Reports are compiled from publicly available sources, each referenced with name, URL, and date. We do not guarantee the completeness or correctness of third-party data. Data points that cannot be verified are explicitly marked as not publicly available; they are never estimated or invented.
8. Use and license
Reports are prepared for the internal business use of the customer. Sharing within the customer's organization and with its professional advisers is permitted. Resale, republication, or distribution to third parties requires our prior written consent.
9. Liability
To the extent permitted by applicable law, we are liable only for intent and gross negligence. In any event, our aggregate liability per engagement is capped at the fees paid for that engagement. Mandatory statutory liability remains unaffected.
10. Confidentiality
We keep engagement details — including the subject property, the customer's identity, and scope notes — confidential and do not disclose them to third parties, except where required by law or necessary for delivery (see the Privacy Policy for the processors involved).
11. Revisions
Within 14 days of delivery, the customer may request one round of corrections of factual errors. Corrections address demonstrable factual inaccuracies; they do not extend the report's scope or update it to a later analysis date.
12. Refunds and cancellation
The customer may cancel an engagement free of charge at any time before scope confirmation. After scope confirmation, cancellation is settled on a work-performed basis: fees are due pro rata for research already performed.
13. Governing law and venue
[Governing law / venue — to be completed by the operator]
14. Changes to these terms
We may amend these terms for future engagements. The version accepted at the time of ordering governs that engagement. The current version is always available on this page.
Version 2026-07